AI in Action: An Interactive Learning Journey

Rewiring the workplace and deploying AI responsibly

In this edition, the third in a series of four learning modules, we explore the foundational necessities for responsibly unlocking the full value of digital and AI transformations.

How might integrating AI enhance effectiveness rather than just efficiency?

Lareina and Reid discuss the business process change needed to fully realize AI’s workplace potential.

Building your talent bench

Kate Smaje and Rodney Zemmel—McKinsey senior partners and coauthors of Rewired, along with McKinsey Senior Partner Eric Lamarre—discuss key elements of the Rewired framework, in particular talent and technology.
Devon Chen

There is a lot of excitement among leaders about adopting new gen AI solutions, but if priorities are misaligned among teams, it can slow progress down quite a bit—for instance, if the technology team doesn’t understand why a business team is asking for something or the business team doesn’t understand why development takes so long. Instead, development and business teams should run design workshops and regular demos together, jointly establishing the scope of a given AI tool.

Devon Chen
Expert associate partner, QuantumBlack, AI by McKinsey
Jan Bouly

Two major insights come to mind. First, companies need to find a way to ‘prove’ the value of AI. If a specific AI tool costs $25 per month per user, there must be some way to demonstrate that the tool is driving even more value for the organization. Second, the biggest AI adoption success stories I’ve heard is when organizations identify AI use cases with the highest impact in the short term—for instance, industries where there is a structured process with predictability and high potential for automation.

Jan Bouly
Associate partner, McKinsey & Company

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What do AI development and jazz have in common?

Lareina and Reid riff on the iterative and ongoing process that is AI development.

How to lead responsibly

Reid poses the questions leaders need to be asking to lead change responsibly.

Brief recap of what we’ve learned

AI in Action: An interactive learning journey

Explore the full learning series
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Report

Superagency in the workplace: Empowering people to unlock AI’s full potential

Almost all companies invest in AI, but just 1 percent believe they are at maturity. Our research finds the biggest barrier to scaling is not employees—who are ready—but leaders, who are not steering fast enough.

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