Our approach
Operational excellence consists of five core elements
Featured insights
Video
Uniting organizations with next-generation operational excellence
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Next-generation operational excellence starts with lean principles, investing in people, and using technology for collaboration. McKinsey senior partners Kimberly Borden and Mike Parkins describe how.
Interview
How SQM accelerated operational excellence with technology
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After ten years of sustained, continuous improvement, a new set of sophisticated challenges led SQM to merge operational excellence...
Blog Post
The potential for productivity
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The world needs productivity growth, but productivity growth is stuck. Without it, we could face lower living standards, more...
Podcast
In pursuit of productivity: How Minsur mined a rich seam of operational excellence
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After years of optimizing and expanding operations, Minsur set out to achieve next-generation operational excellence. The key:...
Survey
Breaking operational barriers to peak productivity
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Our latest research examines how a new take on operational excellence can help rekindle productivity—and reveals five practices...
Article
Today’s good to great: Next-generation operational excellence
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Is tech accelerating your business operations—or getting in the way? To get lasting value from their tech investments,...
Article
When technology meets operational excellence
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A new way to operate is revolutionizing heavy industries.
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Our people
Richard Sellschop
Senior PartnerConnecticut – Darien
Leads our Global Mining Service Line and heads up our digital and analytics work within the Metals & Mining Practice globally, focused on helping clients around the world derive impact from digital, analytics, and innovation in the mining, metals, energy, chemicals, advanced-industries, and private-equity sectors
Ferran Pujol
PartnerSantiago
Leads the Global Energy & Materials practice for Latin America. Brings expertise in advanced analytics to leading heavy industries, such as mining, power, and chemical companies, with a focus on operations
Joris Wijpkema
PartnerChicago
Leads the Manufacturing service line for Global Energy & Materials in North America, driving operational excellence through world-class leadership capabilities, frontline engagement, and tech and AI enablement
Marta Mussacaleca
PartnerToronto
Designs and leads major operational transformations for basic materials clients; brings extensive expertise in procurement
Erik Schaefer
PartnerToronto
Focuses on rapidly and sustainably delivering radical performance and health improvements for heavy industrial assets, with an emphasis on metals and mining
Dr. Ruth Heuss
Senior PartnerBerlin
Co-leads McKinsey’s Operations Practice globally, and serves companies in the automotive and machinery industries on future mobility, decarbonization strategies, and product development