Opportunities
Stakeholder interviews and a roundtable identified five key categories to better meet patient assistance needs:
Accessing educational resources
Accessing quality information to set expectations about clinical treatment and prognosis, find resources, and set priorities for decision-making
Finding the right care
Finding resources to support decision-making about where to go, who to see, and how to get there, from the initial suspicion of cancer onwards
Getting psychosocial support
Finding emotional and social support to improve the cancer journey and help with expectation management, logistics of care, decision-making, and advocating for patient needs at point of care
Understanding financial implications
Understanding the financial implications of cancer treatment for both insured and uninsured patients
Managing the health record
Understanding what information to bring, how to provide it, and how to grant permission for it to be used for care