Build marketing and sales capabilities to sustain above-market growth
What we do
Customer experience
Build capabilities to create a customer-centric culture across the enterprise, and master the skills needed to execute programs that transform the customer experience.
Sales
Develop the capabilities of sales teams so they can make the transition from transaction-based to solution-based selling, engage customers effectively in remote environments, and increase the productivity of inside sellers.
Marketing
Make analytics-informed marketing decisions at a global standard of excellence.
Pricing
Upskill commercial organizations to capture the full impact of pricing opportunities.
Our Approach
Examples of our work
Upskilling the sales function
Created a $450 million pipeline for a North American energy company by delivering a rapid global-learning program to 500-plus sales managers and sales reps.
Enhancing customer experience
Increased customer satisfaction score for a large North American bank by 10 to 30 percent. Delivered a capability building program at 1,300 branches to improve core in-branch routines through digital courses and certifications.
Speeding up product release
Reduced time-to-market by 50 percent for an American grocer by embedding agile and design-centered approaches in the IT and digital marketing functions.