Driving growth and competitiveness in the digital era
What we do
Digital strategy and value creation
Redefine long-term sustainable growth strategy through identification of “where to play” hot spots and build differentiated offerings and solutions.
Reinvent sales for digital
Drive growth by strengthening sales capabilities, leveraging analytics for opportunity identification and decision making, and customizing selling motions for digital.
Organizing for digital and digital talent
Reorganize and refine the operating model for digital, and sustainably solve the digital talent challenge.
Delivery modernization
Drive a step change in delivery cost, quality, and agility through next-generation delivery models such as automation, artificial intellgence, machine learning, agile and DevOps.
Programmatic M&A
Enable strategic M&A and support effective integration to maximize synergies and build in-house capabilities.
Examples of our work
End-to-end integration of global tech-service players
Partnered with two of the leading global IT-service providers on the end-to-end M&A value chain from strategy to integration execution. Through the effort we helped streamline the offering portfolio, redesigned the org and operating model and enabled value capture to drive approximately 5 percent margin improvement, establishing them as one of the leading provider for digital-transformation services.
End-to-end delivery modernization
Increased competitiveness by optimizing operating costs more than 5 percent at a top 10 global IT-services provider by reducing direct operating costs, implementing at-scale lean methodologies, automating processes and revamping the talent supply chain in 18 months.
Next-gen tech-services growth strategy
Helped European tech-services company establish market leadership and above-market growth. Evaluated multiple strategic investment scenarios across key technology and service-deployment domains, including artificial intelligence, augmented and virtual reality, and next-generation networks, informing strategic acquisitions in two of the focus areas.
Accelerating sales growth
Generated 150 percent increase in the sales pipeline, double-digit revenue growth, and a 40 percent reduction in churn for a $1 billion services company through a rapid sales acceleration engagement.
Featured experts
Vikash Daga
Senior PartnerGurugram
Leads McKinsey's Marketing & Sales Practice in India. Brings deep expertise in marketing & sales transformations, digital and...
Anuj Kadyan
Senior PartnerNew Jersey
Serves IT-services, hardware, and software clients on service strategy and transformation, with a focus on offering strategy,...
Featured Insights
Article
Tech services and generative AI: Plotting the necessary reinvention
-
The rapid emergence of generative AI has the potential to disrupt a dynamic the sector has relied on for decades, but it also offers an opportunity to tap a lucrative new market.
Article
How CIOs can work with outsourcing providers to navigate the coronavirus crisis
-
From employee safety to work-at-home data security, business continuity, and financial resilience, companies need to follow a clear plan for working collaboratively with their outsourcing providers.
Article
Cracking the code of repair analytics
-
Innovative industrial companies are swapping a reactive, manual, and labor-intensive repair lifecycle for one that’s proactive and automated, with machine learning and advanced analytics at its core.