Transmission & Distribution

We assisted a state-owned US utility in developing a mobile app to make task management transparent and escalate critical issues automatically, with a predicted impact of $40 million to $80 million in savings and a 4 percent reduction in outage days per year.

For a state-run generation and transmission entity, we developed a growth strategy and operational-improvement plan using lean tools that led to double-digit savings in capital and expense across the enterprise’s transmission network.

With our help, a major European utility reduced operating cash per kilowatt-hour by 25 percent and cut minutes lost per customer by 20 percent.

We helped a utility develop in-house organization and capabilities across design thinking and agile development for creating digital solutions (such as mobile and advanced analytics) to drive safety and efficiency throughout its operations, starting with field-force productivity and quickly pivoting to asset risk management. The utility has created 12 apps in two years, contributing to 15 to 20 percent productivity improvements in field operations and maintenance costs.

By creating a strategy for coping with sector disruption, we helped an Australian grid operator ensure safety and reliability amid rapid change.

We enabled a utility to cut costs by 20 percent in the first year by rethinking procurement and contractor management, deploying lean methods across field operations, and redesigning its organization, which saved $600 million in capital expenditures over a three-year period.

By overhauling core processes using lean tools, we transformed a utility’s distribution organization and reduced operational expenses by 20 percent while improving reliability and safety.